DELIVERY, gift wrapping & RETURNS

delivery

Orders will be dispatched within 2 working days from the UK.

Delivered by Royal Mail 1st class recorded, in a recycled cardboard mailer, stamped with the Rach Richardson logo. No guessing where the postman left it, the thin mailer will fit through your letterbox!

If you need a piece of jewellery urgently, please email: [email protected] and I will try my best to deliver.

UK DELIVERY £2..00
UK orders arrive within 1-2 working days after dispatch.

EUROPEAN DELIVERY £9.50
European orders take up to 8 working days after dispatch.

WORLDWIDE DELIVERY £12
Worldwide orders take up to 14 working days after dispatch.

GIFT wrapping

Every piece will be individually gift wrapped. Whoopee!

Jewellery will be safely placed into a sustainable cotton jewellery pouch with closing drawstring.

This pouch can be popped into your own jewellery box to keep your porcelain pieces separate, organised and not in a tangle. Or why not take it on your next travel adventure, keeping your jewellery safe and sound?

Its durable, reusable, plastic free packaging at its best.

A Surprise? A gift? A complimentary hand-written card with you own message can be arranged, just let me know.

RETURNS & EXCHANGES

If you are in any way unhappy with your items, please let me know via email within 14 days of receipt to: [email protected]

Then please return within 14 days the items unworn and in original packaging to: Rach Richardson, 1 Vicarage Close, Menheniot, PL14 3QG

I will exchange or refund your items within 14 days of receipt.

Unfortunately delivery fees cannot be refunded.