DELIVERY, gift wrapping & RETURNS


Orders will be dispatched within 2 working days from the UK.

Delivered by Royal Mail 1st class recorded, in a recycled cardboard mailer, stamped with the Rach Richardson logo. No guessing where the postman left it, the thin mailer will fit through your letterbox!

If you need a piece of jewellery urgently, please email: [email protected] and I will try my best to deliver.

UK orders arrive within 1-2 working days after dispatch.

European orders take up to 8 working days after dispatch.

Worldwide orders take up to 14 working days after dispatch.

GIFT wrapping

Every piece will be individually gift wrapped. Whoopee!

Jewellery will be safely placed into a sustainable cotton jewellery pouch with closing drawstring.

This pouch can be popped into your own jewellery box to keep your porcelain pieces separate, organised and not in a tangle. Or why not take it on your next travel adventure, keeping your jewellery safe and sound?

Its durable, reusable, plastic free packaging at its best.

A Surprise? A gift? A complimentary hand-written card with you own message can be arranged, just let me know.


If you are in any way unhappy with your items, please let me know via email within 14 days of receipt to: [email protected]

Then please return within 14 days the items unworn and in original packaging to: Rach Richardson, 1 Vicarage Close, Menheniot, PL14 3QG

I will exchange or refund your items within 14 days of receipt.

Unfortunately delivery fees cannot be refunded.