delivery & returns

Orders will be dispatched within 2 working days from the UK.

Delivered by Royal Mail 1st class recorded, in a recycled cardboard mailer, stamped with the Rach Richardson logo. No guessing where the postman left it, the thin mailer will fit through your letterbox!

If you need a piece of jewellery urgently, please email: [email protected] and I will try my best to deliver.

UK orders arrive within 1-2 working days after dispatch.

European orders take up to 8 working days after dispatch.

Worldwide orders take up to 14 working days after dispatch.


If you are in any way unhappy with your items, please let me know via email within 14 days of receipt to: [email protected] Then please return within 14 days the items unworn and in original packaging to: Rach Richardson, 1 Vicarage Close, Menheniot, PL14 3QG

I will exchange or refund your items within 14 days of receipt. Unfortunately delivery fees cannot be refunded.